Oregon HVAC Help
A snow-laden tree branch with dripping icicles hangs in the foreground during a winter storm, with a snow-covered residential house visible in the background.

HVAC Repair in Medford, OR

Homes here need heat from October through June and cooling from July through August. If your system quits, tell us what it's doing and a licensed contractor who covers Jackson County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
A gray forced-air furnace with ductwork stands in an unfinished concrete basement surrounded by storage items and clutter.

Eleven months of work, most years

Your furnace and your AC only get a short break most years. Heat runs October through June, then cooling picks up for July and August, so the system in your house is on call nearly year round.

Winter nights here average 31°F, which is not brutal cold, but it is enough that the furnace cycles on and off all night, every month it runs. Each start puts a little more wear on the igniter and the parts that get it burning. More than half the homes in the area heat with electricity, so when the power goes out, the furnace goes out with it. That matters here. Oregon households went at least 24 hours without power at a notable rate in 2024, and the region has logged 64 winter storms and 69 damaging wind events over the past ten years. Summer is shorter but not gentle either. Afternoons averaging 80°F push the air conditioner hard for those two months, right after the furnace has spent the rest of the year working.

9 months
October through June, your system heats
2 months
July through August, it cools
31°F
the average winter night it heats against
80°F
the average summer afternoon it cools against
Isometric cutaway illustration of a single-story house showing interior rooms with furniture, ceiling ductwork, a furnace unit with a tall flue pipe, and a dark shingled roof.
Your system heats October through June and cools July through August.

NOAA nClimDiv, 1991–2020 normals

Oregon requires HVAC contractors to hold a state license.

Oregon licenses through the Construction Contractors Board, so the contractor doing this work has been tested by the state and is on record there. That license belongs to the contractor, not to any single job, so it travels with them from one house to the next. There is one carve-out worth knowing. In Oregon, work under $1,000 doesn't need a licensed contractor at all.

A repair on a heating and cooling system will most likely run past that $1,000 mark once parts and labor are added up, so the contractor working on it should be carrying a CCB license. That license covers the contractor. It is the thing standing between you and the work getting done right.

Source: Oregon Legislative Assembly

Why is my heat not working?
Start with the thermostat. Check that it's set to heat, not cool, and that the set temperature is actually above room temperature. If the thermostat looks right, check the breaker for the furnace or air handler, since a tripped breaker will shut the whole system down with no warning. Gas furnaces often have a pilot or igniter problem behind a no-heat call, and that's not something to try to fix yourself. With winter nights here averaging 31°F, a furnace that won't start is worth calling in fast.
Why is my system running but not cooling the house?
If the system is running but the air coming out isn't cold, check the filter first. A filter clogged with dust chokes off airflow across the coil, and the coil can ice up when that happens, which makes the problem worse the longer it runs. Next check the outdoor unit for anything blocking it, like leaves, grass clippings, or a fence panel too close to the sides. If the filter is clean and the outdoor unit is clear, the system is likely low on refrigerant or has an electrical problem, and that needs a licensed contractor to diagnose.
What can I check before calling for HVAC repair?
Check the thermostat batteries and settings first, since a dead battery or a setting bumped to the wrong mode causes a lot of no-heat and no-cool calls. Check the breaker panel for anything tripped. Check the filter and swap it if it's visibly dirty, since a clogged filter can look like a bigger problem than it is. If those check out and the system still isn't working, a licensed contractor will need to look at it and price the job for your house.