HVAC Repair in Dallas, OR
If your system quits, tell us what it's doing and a licensed contractor who covers Polk County will get in touch.
Tell us about the job
It takes about a minute.
Nine months of heating a year, on a system that rarely gets a break
In Polk County the furnace is the machine that matters most. It runs October through June, with winter nights averaging 35°F, so the burner and igniter are cycling on and off for most of the year. That kind of steady use wears on the igniter and the parts that keep the burner lit long before the unit is actually old. More than half of homes here heat with electricity, so a heat pump or electric furnace carries that same long season, and a failing heating element or a stuck defrost cycle shows up as a house that won't hold heat.
There is almost no cooling season here, summer afternoons average 77°F, so the air conditioner sits unused most of the year and problems tend to surface the first hot day it's asked to run. Add in the power outages that hit a fifth of Oregon households at least once in 2024, and a furnace that shuts off overnight and doesn't restart on its own is a common reason people call for a repair.
- 9 months
- October through June, your system heats
- 35°F
- the average winter night it heats against
- 77°F
- the average summer afternoon it cools against

Oregon requires HVAC contractors to hold a state license.
The Construction Contractors Board licenses HVAC contractors in Oregon. The license is tied to the contractor, not to any single job, so the same license covers whatever homes they work in. Oregon does allow one exception. Work under $1,000 does not need a licensed contractor.
A repair to a heating and cooling system is the kind of job the license requirement is meant to cover. Whoever works on the system should be able to show that license, since it is what the state has tested and put on record for this trade.
Source: Oregon Legislative Assembly
- Why is my heat not working?
- Start with the thermostat. Make sure it is set to heat, not cool, and that the temperature you want is actually above the room temperature. If the thermostat looks right, check your breaker panel for a tripped switch, since a furnace or heat pump that loses power will not restart on its own until the breaker is reset. Gas furnaces also have a pilot or igniter that can fail. If yours has a standing pilot and it went out, it will not relight itself. If the breaker is fine and the pilot is lit but you still have no heat, the problem is likely inside the unit and worth having a contractor look at.
- Why is my system running but not cooling the house?
- If the system runs but the air coming out does not feel cold, check the filter first. A filter clogged with dust chokes off airflow and can freeze the coil inside, which stops it from cooling even though the fan keeps blowing. Also check that outdoor unit for anything blocking it, like leaves or a fence panel too close to the sides. If the filter is clean and the outdoor unit has room to breathe, the system may be low on refrigerant or have an electrical fault, and that calls for a contractor to check.
- What can I check before calling for HVAC repair?
- Check the thermostat settings, the breaker panel, and the filter before you call anyone. A wrong thermostat mode, a tripped breaker, or a filter so dirty it is blocking airflow causes a lot of no-heat and no-cool calls, and each one takes a minute to check yourself. If your system runs on a standing pilot, look at whether the pilot light is lit. Once you have ruled those out, describe what you checked to the contractor. It helps them get to the actual problem faster.

